Manara Privacy Policy
Manara is an internal marketing-operations application owned and operated by [LEGAL ENTITY NAME, e.g. Al Mandoos Trading LLC] ("aLmandoos", "we", "us"), [REGISTERED ADDRESS, EMIRATE, United Arab Emirates]. Manara is used only by employees and contractors of the aLmandoos group of companies (aLmandoos, PIEL, Find THARA and AL BATAR). It is not offered to the public and does not have consumer users.
This policy explains what information Manara collects, how it is used, how it is protected, and the choices available to the people whose information it handles. It also describes how Manara uses information obtained from Google and from other advertising platforms.
1. Who uses Manara
Manara runs on aLmandoos' own servers inside the company network. People sign in with their company Windows account. Only staff authorised by aLmandoos can access it.
2. Information Manara collects
| Category | What it includes | Source |
|---|---|---|
| Staff account details | Name, work email address, job title, Windows account name, profile photo (optional), role and company assignments. | Company directory (Active Directory) and workspace administrators. |
| Work content | Campaign plans, tasks, comments, approvals, uploaded marketing assets and the history of changes to them. | Entered or uploaded by staff. |
| Advertising platform data | Names and identifiers of connected advertising accounts and campaigns, and daily aggregated performance figures such as spend, impressions, clicks, conversions, conversion value, reach and engagement. | Meta (Facebook and Instagram), Google Ads, Google Search Console, TikTok for Business and Snapchat, through their official APIs, after a company administrator connects an account. |
| Access tokens | The credentials an advertising platform issues after an administrator authorises Manara, used to read the data above. | Issued by the platform during the sign-in flow. |
| Technical data | Server logs (date, time, requested page, account name) and a session cookie needed to keep a user signed in. | Generated automatically. |
3. Google user data
When an aLmandoos administrator connects a Google account, Manara requests the following Google API scopes, and nothing more:
-
Google Ads (
https://www.googleapis.com/auth/adwords): to list the Google Ads accounts the signed-in user can access and to read campaign names and daily performance metrics (cost, impressions, clicks, conversions, conversion value, engagements and video views). -
Google Search Console (
https://www.googleapis.com/auth/webmasters.readonly): to list the verified websites the signed-in user can access and to read daily organic clicks and impressions.
Manara uses this data only to display marketing performance reports to authorised aLmandoos staff inside Manara. Manara does not create, change or delete anything in Google Ads or Search Console; both scopes are used for reading only.
Limited Use disclosure. Manara's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In particular, Manara does not:
- sell Google user data, or transfer it to third parties, data brokers or advertising networks;
- use Google user data to serve advertisements, or for credit-worthiness or lending purposes;
- allow humans to read Google user data, except with the user's consent, for security purposes, to comply with the law, or where the data has been aggregated for internal operations;
- use Google user data to develop, improve or train generalised artificial-intelligence or machine-learning models.
4. How we use information
- To let staff plan campaigns, assign and review work, and approve marketing material.
- To show marketing performance reports that combine data from the connected advertising platforms.
- To send work notifications by email to staff who have opted in.
- To keep Manara secure and to keep an audit trail of administrative actions.
We do not use the information for any other purpose, and we do not use it to profile or target individuals.
5. Sharing
Information in Manara is not shared with, sold to or rented to anyone outside the aLmandoos group. The only parties that process it are:
- the advertising platforms themselves, which receive the API requests needed to read your account data;
- [IT SERVICE PROVIDER, if any, that maintains the servers under a confidentiality agreement — delete this line if none].
We may disclose information if required by law or to protect the rights and safety of aLmandoos and its staff.
6. Storage and security
- Manara and its database are hosted on aLmandoos servers in the United Arab Emirates and are reachable only from the company network.
- Advertising-platform access tokens are encrypted at rest and are never shown to users or sent to the browser.
- Performance data is stored as daily aggregates; Manara does not store information about individual consumers, customers or website visitors.
- Access is restricted by role; every administrative change is recorded in an audit log.
- Connections to the advertising platforms use HTTPS.
7. Retention and deletion
- Access tokens are deleted when an administrator disconnects the account in Manara or when the platform revokes access.
- Aggregated performance figures are kept for as long as they are needed for marketing reporting, and are deleted when the connection and its data are removed by an administrator.
- Staff accounts and work content are kept for as long as the person works with aLmandoos and for a limited period afterwards for record keeping, then deleted or anonymised.
8. Your choices
- A connected Google account can be disconnected at any time in Manara (Settings → Connections) or by removing Manara's access at myaccount.google.com/permissions. The same applies to Meta, TikTok and Snapchat through their own account settings.
- Staff may ask to see, correct or delete their personal information by contacting us at the address below.
9. Cookies
Manara uses only the cookies strictly necessary to keep a user signed in and to complete the advertising-platform sign-in flow. It does not use advertising or analytics cookies.
10. Children
Manara is a workplace tool and is not directed at anyone under 18.
11. Changes to this policy
We will post any changes on this page and update the "Last updated" date. Significant changes will also be announced to Manara users.
12. Contact
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
Email: [CONTACT EMAIL]